Privacy Policy

Last updated: April 2024

At Pro Snow Solutions, we are committed to protecting the privacy and security of our clients’ and employees’ personal information. This privacy policy outlines our practices concerning the collection, use, disclosure, and protection of personal information, in alignment with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Collection of Personal Information

We collect personal information when you use our services, contact us, interact with our website, or participate in our seasonal programs. This information may include your name, email address, telephone number, and any other details necessary to provide you with our services.

2. Use of Personal Information

Personal information is used to:

Deliver and improve our services;
Communicate with clients and respond to inquiries;
Meet legal and regulatory requirements;
Support our operational and seasonal staffing needs.

3. Disclosure of Personal Information

We do not sell, rent, or lease personal information to third parties. Personal information may be disclosed if required by law or with your explicit consent.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and for advertising purposes. Cookies are small data files stored on your device that help us improve our services and your experience, understand how our website is used, and tailor advertising to your interests.

You have the option to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that disabling cookies may limit your use of certain features on our website.

5. Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Security of Personal Information

We implement reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

7. Access to Your Personal Information

You have the right to request access to and correction of the personal information we hold about you.

8. Changes to This Privacy Policy

We may update this policy to reflect changes to our information practices. If we make any material changes, we will notify you by email or through a notice on our website.